Assistance for those traveling on merchant ships.
Unlike cruise ships and military vessels, merchant ships rarely have medical personnel on board. In such contexts, assistance for illnesses or accidents must be managed remotely, requiring advanced and highly reliable technological solutions.
Internationally, maritime health services are coordinated by the SAR/MRCC-TMAS network, accessed by large merchant ships equipped with satellite communication, while ships traveling closer to the coast generally turn to the Coast Guard. Access to these services is often limited by difficulties in transmitting real-time images and unreliable email communications.
Argos Assistance has overcome these limitations by integrating medical assistance both on land and on board, thanks to state-of-the-art technological infrastructure and partnerships with service providers specialized in emergency telemedicine. Our services are available 24/7, worldwide.
We can provide immediate triage through AI-based support systems, interpret symptoms, and remotely monitor biomedical parameters. Additionally, we assist onboard personnel in executing emergency protocols, and when necessary, activate specialist medical assistance and emergency services.
Insurance companies that rely on Argos Assistance offer their customers timely healthcare interventions and reduce the risks associated with delays in managing onboard emergencies. This translates into greater safety for the crew and potential cost savings by preventing more serious incidents and the costs associated with emergency rescue.
Telemedicine services for those traveling at sea.
Don’t let technical or logistical limitations compromise the health safety of your customers.
Contact us today to find out how we can enhance medical assistance on merchant ships with cutting-edge solutions.