Post-Covid health tourism
We share the report produced by The European House – Ambrosetti titled “From the attractiveness of the health ecosystem to the competitiveness of the economic system. The potential of health tourism “.

Welfare may not be enough: investments in supplementary coverage are increasing.
This is confirmed by the Aipb-Censis report entitled: “Investing in the future of Italy beyond Covid-19”, which states that we are witnessing a race for self-protection.

The latest report from the New Generation Networks and Services Observatory of the Institute for Competitiveness (I-Com) makes an analysis of competitiveness in Europe in the artificial intelligence ecosystem.

A great deal, according to the Microsoft research entitled “Employee skills and the potential of AI” which involved 12,000 employees and management figures around the world in the past few months, over 600 in Italy.

What point are Italian companies at, with respect to the use of new technologies and, in particular, artificial intelligence for customer care? We share an article published by Adnkronos that offers an overview of what emerged during the UMANia2020 event, organized by IULM AI LAB.

Chancellor Merkel praised Italy in a video-conference speech between the German State ministers: “In Europe there are many areas at risk. You can still travel to Germany and go to non-risk areas in Europe. In Italy, for example, they act with great caution ”.

With the advent of the Covid-19 pandemic, the insurance industry has experienced a total realignment in its’ priorities, putting the health and safety of employees and telematic networks at the top. According to the World InsurTech Report 2020 published recently by Capgemini and Efma, insurance companies must explore new ways to build skills that allow them to meet the digital needs of customers

When it comes to digital customer experience, EMEA companies lag behind US organizations. This was stated by a ServiceNow survey involving 600 businesses leaders from around the world, with the aim of examining the priorities, approach and performance of large companies (with a turnover exceeding 500 million dollars) towards direct services to customers

Tourism was one of the sectors most affected by the pandemic. Prior to Covid-19 it contributed over 230 billion euros, represented 13% of GDP, and accounted for 4 million employees (15% of the Italian workforce), the elimination of hospitality activities during the lockdown has reduce volume by 18.5% for the year.

The summer season is in full swing, and the signs are better than expected. Economist Antonio Preiti discusses in his Huffington Post article the state of the Italian tourism