We offer the highest quality

standards certified

By taking care of your customers, we guarantee you the highest standards of service.

Argos Assistance cares about your most precious asset: your customers. We offer a wide range of assistance services through our operations center, which is active 24 hours a day and has qualified and multilingual staff.

We will be on site in less than an hour: a guarantee for your business.

We offer a wide range of assistance services
through our operations center, which is active 24 hours a day
and has qualified and multilingual staff.


Medical assistance

Your customers’ health is in good hands.
Through our capillary network of doctors, polyclinics, dental clinics, private hospitals and public hospitals, we offer to your customers general and specialist medical assistance both outpatient and home, 24 hours a day.

The offer encompasses a diverse range of services, including dental medical care, outpatient specialist visits, hospital admissions, medical and nursing services, diagnostic and laboratory examinations worldwide.

We deal with all the paperwork and logistical for medical repatriation cases , offering transport services in ambulances, air-ambulances, hydro-ambulances, or medical taxis, with in-flight assistance provided by medical and paramedic personnel.

Our services include international transport and transfer, medical evacuation, and repatriation of corpses, included all administrative procedures related to it.

Mobility assistance

Your customers can receive instant support in the event of a car accident. For customer companies, we offer a breakdown service and recovery of complex vehicles. Over the years, we have also specialized in recovering electric cars.

Our technical staff, composed of selected and referenced mechanics and road rescue professionals, is available to your customers to repair on site, when possible, cars and vehicles, or to tow them to the best repair shops.

In those situations where a temporary vehicle replacement is necessary, we offer a rental car or a taxi service.

If needed, we also offer advance payment services, hotel reservations, air, sea, and rail tickets.

We also take care of all the paperwork in the case of vehicle release, including expert reports, demolition and the operations necessary for the return of the vehicle and the driver.

Home assistance

Your customers sleep peacefully.
In emergency or accident situations at your customers’ homes, we provide a 24-hour emergency response service.

Through a certified network of professional-qualified professionals, such as plumbers, blacksmiths, and electricians, we offer comprehensive support for repair, renovation, and maintenance work.

Our skilled craftsmen intervene in the most diverse situations, to repair faults in the electrical system, in case of malfunction of the lock, key breakage, damage caused by theft or attempted theft, and for the repair of breakages, fillings and hydraulic failures.

Legal assistance

Your customers can be served by a network of law professionals. We work with reputable law firms that bring together experts in civil, criminal, and administrative law.

Thanks to our partnership with an extensive network of insurance experts, we are able to offer support in various types of claims, including accidents in the green card system.

Our assistance is extended to court proceedings, including damage assessment and administrative procedures for retrieving documents and baggage.

Maritime medical assistance

At sea, for work or fun, always protected.
We help shipowners, managers, and shipping operators assist tourists and maritime personnel both on board and on land.

We offer accurate service to your customers in case of illness or accidents through our extensive network of suppliers present in all ports around the world.

Our multilingual team of consultants will help the injured to schedule appointments to access medical and specialist services, using telemedicine solutions if necessary. Once disembarked, you can go to the best clinics on site or proceed with a hospitalization, obviously providing an ambulance service in case of an emergency.

We can provide the highest standards of care, 24 hours a day, 7 days a week, even in the most complex situations, with additional targeted services that also include cost containment of medical claims occurring in the US or the rest of the world, evacuation and medical repatriation.

Our commitment is to ensure that those who travel at sea, for work or for tourism, are assisted and covered for all health needs, wherever they go and that all medical expenses are adequate.

Travel assistance

Traveling serenely for business or tourism.
Our Operations Center, active 24 hours a day, 7 days a week, is the point of reference for your customers on business or tourism trips that require safety and health care.

Our services include handling lost documents and providing advance cash. In addition, we can provide your customers with all the useful information related to local suppliers, such as the best transport agencies, medical facilities, and accommodation options.
Your trips can be taken care of with a concierge service.

Our consultants are prepared to provide timely and targeted assistance in even the most critical health situations.

Veterinary medical care

A complete offer for the welfare of your insured person’s pets.
Through the company of the Argos Group, Tailus, we offer pet assistanceper services for insurance companies , assistance and mutual aid in the veterinary field.

We provide your two- and four-legged customers with a capillary network of affiliated facilities: veterinarians, veterinary clinics, laboratories, diagnostic centers and pet stores that provide the highest standards of service.

We guarantee your insured’s pet the best medical care in the event of an accident or illness, as well as a full range of services for nutrition, travel and well-being.

Our operations center is available 24 hours a day, 365 days a year with multilingual staff and professional and competent veterinary partners.

Claims management

Our goal is to satisfy your end customer while also promoting your interests.
Argos Assistance operates as a TPA (Third Party Administrator) and Service provider for the outsourced management of claims.

Our operations center is active 24 hours a day to allow your customers to obtain in a timely manner complete information about the accident and have a first assessment of the extent of the damage.

With a multilingual and multidisciplinary expertise, our team of consultants guarantees an exceptional service at a global level, for the management of national and international claims.

Central operational management

As a TPA (Third Party Administrator) and Service Provider , Argos Assistance provides customers with its operations center, active 24 hours a day, 7 days a week, a chatbot always online and access to a reserved area.

Our workflow

Contact us to learn more with one of our assistants

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