A widespread emergency service for your customers
Argos is an indipendent company offering medical, technical and legal assistance services for insurance companies, DMC, incentive agencies, tour operators and companies operating in travel and event organisation, including sports. We operate worldwide, numbers speak louder than words for us: 15 minutes are enough for us to organise a support service and in an hour the assistance is on the spot, in 40 minutes in case of roadside assistance.
We manage the assistance through a operative center opened 24 hours a day, 365 days a year with multilingual staff, professional and reliable providers. From the time we were established, we have organised more than 70,000 assistances and we manage about 10,000 a year.
More than 60,000 patients have been assisted by our network of health professionals and thousands of drivers have benefited from our technical and legal assistance in the spot of breakdown.
Your customers are your most precious asset. Argos takes care of them.
Your customers are at the centre of our daily work.
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aWe provide your customers with a widespread network of over 1,500 providers, including hospitals, clinics, medical practitioner and technical and legal partners.
We select contacts based on certified experience.
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aIn some cases we adopt the system of Mystery Guests , who pretend to be a customer to make sure that we have a “first hand” experience which guarantees that the level of professionalism of the healthcare facility and the personnel who work there is compatible with our high standards.
We take care of your customers and assist them as you would.
Each request is taken over by an operator. After having assessed and examined the situation carefully, through a direct interview with the customer, the intervention is organized to provide the most appropriate assistance to the specific needs of the client.
Contact us to learn more with one of our assistants