Argos: technology and empathy to support customers.
The advantages of automation in customer service management are indisputable and numerous, in terms of rapid response, operator efficiency and error reduction.
Entries by Domenico Forlano
Spain’s 22 most competitive cities when it comes to tourism.
Although Spain is known all over the world for its beautiful beaches and sunshine, tourism in cities is becoming more and more popular.
Where is gender equality
At the end of 2022, the European Commission measured the equality index for women and men across EU countries. This is not an encouraging situation.
OECD publishes shock report
If you do not invest in health are at risk welfare and social retention. To recover, spending is expected to increase by 1.4% of GDP compared to 2019
Sustainability and resiliency: key drivers through technology
In his article in Econopoly, Christian Klein, CEO & Member of the SAP Executive Board, discusses the indispensable role of technology in combating change.
Tourism: Bit 2023
2023 promises to be a record year for arrivals from abroad, with an increase of about 8% compared to the figure of the last five years.
Chatbot: the “present” of customer service
Chatbots are an essential resource for businesses who want to offer their customers an optimal service, but this is not an easy choice.
World Day against Cancer
4 February is World Cancer Day and, for this occasion, a few days ago Stella Kyriakides, , in collaboration with the Swedish Presidency of the European Union, organized the webinar entitled: “Equity, excellence, and innovation – modern cancer care for all, Europe’s Beating Cancer Plan – eradicating inequalities within cancer care”.
Remembrance Day: all events
January 27th marks the liberation of the Auschwitz concentration camp by the Red Army. This year as well, many events will remember the Holocaust and the Nazi-fascist crimes.
Artificial intelligence for neonatal diagnosis
Artificial intelligence is the basis of the project coordinated by the Azienda ospedaliero-universitaria Senese (Aous) which aims to recognize in time the Rett syndrome, a rare and incurable neurological disorder