With AI, we are even closer to your customers

With AI, we are even closer to your customers.

The way we work globally is being reshaped by Artificial Intelligence (AI). There are many ways to use it, ranging from customer care to practice management, marketing campaign production and monitoring, and advanced data analysis.

If on the one hand, the Istat data speak clearly, predicting a reduction of 1.4 million workers in Italy in 2030, on the other hand the use of AI could compensate for the loss of a more operational workforce, leaving to man the tasks with greater added value.

In Argos Assistance, we rely on AI to:
– Provide guidance to the operations center regarding the correct procedure, in addition to the manual.
– Implement automation of service processes to reduce response times.
– Help customers with the process of submitting requests and keeping them updated on the progress of their applications.

Our artificial intelligence platform iHumy, developed by a software company that collaborates with the University of Verona, is a great help for our operators who can respond in a shorter time and in a more personalized way, improving the user experience of your customers.

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